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Due to infrastructure work on the power grid, we will experience potential outages on Wednesday october 12 from 9 AM until 3PM and consequently will not be fully operational.

Repair and exchange programs

iPhone / iPad / iPod / Apple Watch
iMac / MacBook / MacBook Pro / Mac Pro
Beats

iPhone / iPad / iPod / Apple Watch

iPhone 6s and iPhone 6s Plus Service Program for No Power Issues

Apple has determined that certain iPhone 6s and iPhone 6s Plus devices may not power on due to a component that may fail.

iPad Air (3rd generation) Service Program for Blank Screen Issue

Apple has determined that, under certain circumstances, the screen on a limited number of iPad Air (3rd generation) devices may go blank permanently.

Screen Replacement Program for Aluminum Models of Apple Watch Series 2 and Series 3

Apple has determined that, under very rare circumstances, a crack may form along the rounded edge of the screen.

iPhone X Display Module Replacement Program for Touch Issues

Apple has determined that some iPhone X displays may experience touch issues due to a component that might fail on the display module.

Smart Battery Case Replacement Program for iPhone XS, iPhone XS Max, and iPhone XR

Apple has determined that some Smart Battery Cases made for iPhone XS, iPhone XS Max, and iPhone XR may experience charging issues.

Apple iPhone 6s battery

Apple has determined that a very small number of iPhone 6s devices may unexpectedly shut down.

Apple 1300 power adapter

Apple has determined that, in rare cases, the Apple 5W European USB power adapter may overheat and pose a safety risk.

iPhone 6 Plus multi-touch

Apple has determined that some iPhone 6 Plus devices may exhibit display flickering or Multi-Touch issues after being dropped multiple times on a hard surface and then incurring further stress on the device.

iMac / MacBook / MacBook Pro / Mac Pro

15-inch MacBook Pro Battery Recall Program

Apple has determined that, in a limited number of older generation 15-inch MacBook Pro units, the battery may overheat and pose a fire safety risk.

13-inch MacBook Pro Display Backlight Service Program

Apple has determined that a very small percentage of 13-inch MacBook Pro displays may exhibit display backlight problems

Smart Battery Case Replacement Program for iPhone XS, iPhone XS Max, and iPhone XR

Apple has determined that some Smart Battery Cases made for iPhone XS, iPhone XS Max, and iPhone XR may experience charging issues.

Keyboard Service Program for MacBook and MacBook Pro

Apple has determined that a small percentage of the keyboards in certain MacBook and MacBook Pro models may exhibit one or more problems.

13-inch MacBook Pro (non Touch Bar) Solid-State Drive Service Program

A limited number of (128GB and 256GB) solid-state drives have an issue that may result in data loss and failure of the drive.

Apple AC Wall Plug Adapter

Apple has determined that, in very rare cases, the two prong Apple AC wall plug adapters may break and create a risk of electrical shock if touched

Beats

Callback action for Beats Pill XL-speakers

Apple noticed that in rare cases the battery of the Beats Pill XL can get overheated and therefor forms a fire safety risk.