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Repair and exchange programs

iPhone / iPad / iPod / Apple Watch
iMac / MacBook / MacBook Pro / Mac Pro
Beats
iPhone / iPad / iPod / Apple Watch

iPhone X Display Module Replacement Program for Touch Issues

Apple has determined that some iPhone X displays may experience touch issues due to a component that might fail on the display module.

Apple iPhone 6s battery

Apple has determined that a very small number of iPhone 6s devices may unexpectedly shut down.

iPhone 6 Plus iSight Camera

Apple has determined that, in a small percentage of iPhone 6 Plus devices, the iSight camera has a component that may fail causing your photos to look blurry.

Apple 1300 power adapter

Apple has determined that, in rare cases, the Apple 5W European USB power adapter may overheat and pose a safety risk.

iPhone 6 Plus multi-touch

Apple has determined that some iPhone 6 Plus devices may exhibit display flickering or Multi-Touch issues after being dropped multiple times on a hard surface and then incurring further stress on the device.

iMac / MacBook / MacBook Pro / Mac Pro

Apple USB-C charge cable

A limited number of the Apple USB-C charge cables might stop working because of design problems.

Apple AC Wall Plug Adapter

Apple has determined that, in very rare cases, the two prong Apple AC wall plug adapters may break and create a risk of electrical shock if touched

MacBook Pro with video replaced issues

Apple has determined that a small percentage of MacBook Pro systems may exhibit distorted video, no video, or unexpected system restarts.

Keyboard Service Program for MacBook and MacBook Pro

Apple has determined that a small percentage of the keyboards in certain MacBook and MacBook Pro models may exhibit one or more problems.

13-inch MacBook Pro (non Touch Bar) Solid-State Drive Service Program

A limited number of (128GB and 256GB) solid-state drives have an issue that may result in data loss and failure of the drive.

Beats

Callback action for Beats Pill XL-speakers

Apple noticed that in rare cases the battery of the Beats Pill XL can get overheated and therefor forms a fire safety risk.